A product of Odutechspace Limited
Comservy is an inbox for WhatsApp/Instagram customer chats.
Comservy is a product offered by Odutechspace Limited.
Teams connect WhatsApp and Instagram, then answer every customer chat in one workspace. Messenger and other channels can join the same inbox.
What Comservy is
Comservy is an inbox for WhatsApp/Instagram customer chats. A workspace connects the accounts customers already write to. Agents see those threads in one list, reply from the same screen, and keep one history instead of switching apps.
Channels you can connect
WhatsApp and Instagram are the core of the inbox. Other channels sit in the same workspace when you connect them.
Primary
WhatsApp
Business chats land in the shared inbox. The team replies from one WhatsApp number.
Primary
Instagram
Direct messages join the same queue, so Instagram DMs are not lost in a personal app.
Also supported
Messenger
Facebook Page conversations can sit beside WhatsApp and Instagram.
Also supported
TikTok
Brand DMs can enter the inbox when the channel is connected.
Also supported
X
Direct messages from a brand account appear as inbox threads.
Also supported
SMS
Phone conversations can live in the same workspace as social chats.
What the inbox does
Shared team inbox
Several agents work the same WhatsApp and Instagram conversations without sharing a phone.
Assignment
Hand a chat to the person who should answer it. The rest of the team can see who owns it.
Templates
Send approved WhatsApp templates when a customer is outside the service window.
Optional AI replies
Draft or auto-reply from a knowledge base you upload. A person can take over at any time.
REST and webhooks
Read and write the same conversations from a CRM or your own app.
Who it is for
Teams that already take sales and support on WhatsApp and Instagram, and need one place to answer instead of a shared phone or a personal Instagram login.
- Customer support desks that live in WhatsApp
- Shops that take orders and questions in Instagram DMs
- Teams that need assignment and a shared history
Odutechspace Limited
Offered by Odutechspace Limited
Comservy is a product offered by Odutechspace Limited. Odutechspace Limited operates the service and decides how personal data is processed to run your workspace.
Comservy is a product offered by Odutechspace Limited.
Common questions about Comservy
Comservy is an inbox for WhatsApp/Instagram customer chats. Teams connect those channels and answer from one workspace. Comservy is a product offered by Odutechspace Limited.